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Careers at Scholastic Canada

Job postings

If you are interested in applying for an available position or would like to have your resume kept on file for a more suitable opportunity, please forward your resume, attention Human Resources to:

E-mail: resumes@scholastic.ca

Resumes are kept on file for a period of three months.

We wish to thank all candidates for their applications in advance and advise that only those selected for an interview will be contacted.

Recruitment-related accommodations for disabilities are available to applicants who are selected for an interview. Please notify the interviewer in advance of any accommodations you require.

Thank you for your interest in Scholastic Canada.

Current Opportunities

Inside Telephone Sales Assistant (Markham) | Inside Telephone Sales Consultant (Markham) | Various Positions Available (Markham, ON) |

Inside Telephone Sales Assistant

Date Posted:
Division:
Position Type:
Location:

We are looking for an Inside Telephone Sales Assistant! This position is available at our head office location in Markham within our Book Fairs division.

This position is responsible for supporting Book Fairs sales through the timely completion of tasks assigned that support the achievement of KPI’s. This role will partner with schools to promote our shared mission for every school to become a Reading School. This position is crafted with the intent of eventual movement into a Sales Consultant role.

Working in a call centre environment with availability to adjust working hours to accommodate flexible business demands is required between 7:30 a.m. and 7:00 pm. Monday to Friday (with an approximate 2 month layoff period in the summer)

RESPONSIBILITIES

  • Complete task assignments according to timelines outlined.
  • Adhere to standardized processes and reach objectives for every call type and customer interaction.
  • Maintain systems and database with current and accurate sales / service records.
  • Understand KPI’s and how assigned tasks support their achievement.
  • Upsell Scholastic products and programs during every interaction.
  • Maintain open territories completing all associated tasks such as bookings and all call responsibilities as needed.
  • Qualify, manage and distribute leads (Inquires, webinars etc.)
  • Participates in monthly Branch conference calls as needed to update trends in territory, provide required sales data, review of branch fair scheduling and operational overview.
  • Participates in the weekly sales meetings with Sales Manager and sales team.
  • Must attend and participate in the bi-annual sales conference.
  • Other duties/special projects as requested.

QUALIFICATIONS

  • 1-3 years of telephone sales experience working in a call centre environment, as well as a college or university degree is required.
  • The successful applicant must have an outgoing personality and the ability to work well with others on a team.
  • Candidates require excellent verbal and written communication skills as well as strong interpersonal skills, organizational skills and a professional outlook.
  • The ability to multitask in a fast paced work environment is required.
  • Intermediate knowledge of Microsoft Office and working knowledge of Salesforce is an asset.
  • Bilingual (French/English) preferred.

We offer:

  • Health and Dental Benefits after probationary period.
  • Employee discounts on scholastic merchandise in employee store!
  • Extensive training

Interested applicants are to forward a copy of their resume by July 27th, 2018 to:

Human Resources Division
Fax: 905-887-3639
E-mail: resumes@scholastic.ca


Inside Telephone Sales Consultant

Date Posted:
Division:
Position Type:
Location:

We are looking for an Inside Sales Consultant! This position is available at our head office location in Markham within our Book Fairs division.  Working in a call centre environment with availability to adjust working hours to accommodate flexible business demands is required between 7:30 a.m. and 7:00 pm.

RESPONSIBILITIES

  • Books and confirms all fairs, within a set timeframe, as per individual budgeted sales and revenue targets.
  • Prospecting and retention is a primary focus.
  • Utilizing Salesforce, update and maintain all customer account and contact information.
  • Collaborates with Sales Supervisor to determine prime schools to be contacted for fairs to build fair count and maximize revenue.
  • Responds promptly to customer requirements during course of the fair, including product and procedural information, pick-ups, and general information.

QUALIFICATIONS

  • 1-3 years of telephone sales experience working in a call centre environment, as well as a college or university degree is required.
  • The successful applicant must have an outgoing personality and the ability to work well with others on a team.
  • Candidates require excellent verbal and written communication skills as well as strong interpersonal skills, organizational skills and a professional outlook.
  • The ability to multitask in a fast paced work environment is required.
  • Intermediate knowledge of Microsoft Office and working knowledge of Salesforce is required.   

We offer:

  • Health and Dental Benefits after probationary period.
  • Employee discounts on scholastic merchandise in employee store!
  • Extensive training

Interested applicants are to forward a copy of their resume by July 27th, 2018 to:

Human Resources Division
Fax: 905-887-3639
E-mail: resumes@scholastic.ca


Various Positions Available

Date Posted:
Division:
Position Type:
Location:

Markham Job Fair

Thursday, July 19th from 9:00am – 5:00pm

Applicants must bring in a copy of their resume

*Please wear CSA approved safety shoes

Customer Service Representatives & Bilingual Customer Service Representatives (Seasonal Contract with end date of November 30, 2018) - address customer inquiries to ensure appropriate action is taken to maintain exceptional customer satisfaction and loyalty. The candidate must possess a professional and diplomatic telephone manner, excellent reading, writing and communication skills as well as fast and accurate data entry capability. High school is required, with a minimum of 2 years in customer service and 1 year of recent call centre experience. Strong computer skills required.

  • Rate of Pay: $15.85 per hour; $16.80 per hour for Bilingual (French/English)
  • Shift: Schedules are driven by peak business needs – hours of work: Monday to Friday shifts between 12:00 p.m. to 10:00 p.m.; Saturday 9:00 a.m. to 1:30 p.m.

Packagers (Seasonal Contract – Aug to Dec) - package and label a variety of orders in a timely and efficient manner. Fill out work order activity sheet, write up remainders form work order and ensure returned to bulk or pick locations. CSA approved green-label safety shoes are required. Must have excellent verbal and written English skills. Heavy lifting (up to 40 lbs.) is required. This is for the day shift only.

  • Rate of Pay: $14.00 per hour
  • Shift: (Mon-Fri) 7:00 am – 2:30 pm

Line Support (Seasonal Contract – Sept to Dec) - ensure production lines are always stocked in order to maximize production. Other duties as assigned. High school is required, no prior job experience needed. CSA approved green-label safety shoes are required. Must have excellent verbal and written English skills. Some heavy lifting (up to 40 lbs.) is required.

  • Rate of Pay: $14.00 per hour. If you obtain your forklift license, you will get $1.50 premium.
  • Shifts (Mon-Fri)
    • Day (7:00 am – 2:30 pm)
    • Afternoon (3:00 pm – 10:30 pm)

Lettershop Clerk (Seasonal Contract – Sept to Dec 2018 & Sept to June 2019)  - prepare and collate various departmental materials for mailings (including packaging, folding, inserting, labelling and sealing). Ensure all requests are properly processed in an accurate, professional and timely manner. Applicants must have a high school diploma along with 1 year of related work experience. Applicants must have excellent verbal & written English skills. Attention to detail; a positive attitude and the ability to be a team player are also requirements of this position. Some heavy lifting up to 40 lbs and CSA approved Safety Shoes (green label) are required. 

  • Rate of Pay: $14.00 per hour
  • Shift: (Mon-Fri) 7:00 am – 2:30 pm

Shippers (Seasonal Contract – Sept to June 2019)  - assist warehouse shipping staff as a material handler using a variety of pallet moving equipment, use established standards to sort outgoing shipments and process associated paperwork. Process shipments using related computer and shipping skills. Other duties as assigned. High school is required, with 1 year of related work experience. CSA approved green-label safety shoes are required. Must have excellent verbal and written English skills. Some heavy lifting (up to 40 lbs.) is required. A current forklift operator’s license (Reach, Order Picker, Swing Reach) would be an asset. Day or Afternoon Shifts available.

  • Rate of Pay: $14.00 per hour. If you obtain your forklift license, you will get $1.50 premium.
  • Shifts (Mon-Fri)
    • Day (7:00 am – 2:30 pm)
    • Afternoon (3:00 pm – 10:30 pm)

All positions are located at our Markham Head Office (175 Hillmount Road. Markham, ON. L6C 1Z7)